This is an assignment that focuses on the description of conflict background data and history. The paper also discusses the critical negotiation concerning major issue.
HRCU 630 Week 4 Assignment and Rubric Length: 8 – 10 double-spaced pages (excluding title and references pages)
The book Crucial Conversations offers insights into ways of personally mastering an individual’s ability to conduct a critical negotiation, concerning any major issue, with the result of reaching some form of mutually agreeable outcome. In this assignment, you must cite 4 or more sources with one source being the text by Patterson, Grenny, and Switzler (2011). First, select a historical or current organizational conflict requiring negotiation to resolve.
Briefly describe the conflict including relevant background data and history. Second, describe how the following elements of Crucial Conversations were or are utilize to resolve the issues: 1. firstly, what was the form of the dialogue between the parties? Was there any form of shared meaning developed during the conversations? 2. Secondly, how open are/were the negotiators with each other? Were there hidden agendas? 3. Thirdly, has there a sense of mutual purpose in the negotiations? How was that communicated?
4. Fourthly, was or is there a “safe” environment created? 5. Then, did each side “master their own stories” in order to reduce and/or eliminate the emotions from the conversation? 6. Additionally, was there an environment of real, open and honest communication? 7. Subsequently, has there an attempt to really understand the other party’s true feelings? 8. Lastly, which method of decision making was utilized to reach an agreeable resolution to the conflict? a. Command b. Consultation c. A Vote d. Consensus
Your paper should be 8 – 10 pages in length and follow APA writing standards, which include a cover page, reference page, and in-text citations. You will need at least 4 sources, with one being your textbook.